Identified - Exporting projects from Rise 360 is currently unavailable, and we’re looking into what's gone wrong. We’ll let you know as soon as we have more info. We’re so sorry for the trouble.
May 23, 13:50 UTC
Monitoring - We've implemented a fix for this issue, and you should be able to access Content Library 360 videos and illustrations in Storyline 360, Rise 360, and Studio 360 again. We'll continue to monitor performance carefully.
May 23, 13:32 UTC
Investigating - We're investigating an issue that's preventing Content Library 360 videos and illustrations from being available in Storyline 360, Rise 360, and Studio 360. We’ll let you know as soon as we have more info. We’re so sorry for any trouble.
May 23, 13:15 UTC
Articulate 360 Partial Outage
Review Operational
Content Library Partial Outage
Content Library Images Partial Outage
Rise Degraded Performance
Products Operational
Team Slides Operational
Backend Component Operational
Articulate ID Operational
E-Learning Heroes Operational
Account Management Operational
Articulate.com Operational
Articulate Online Operational
Store Operational
Product Activation Operational
Articulate Blogs Operational
Tempshare Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 22, 2019

No incidents reported.

May 21, 2019

No incidents reported.

May 20, 2019

No incidents reported.

May 19, 2019

No incidents reported.

May 18, 2019

No incidents reported.

May 17, 2019

No incidents reported.

May 16, 2019

No incidents reported.

May 15, 2019

No incidents reported.

May 14, 2019

No incidents reported.

May 13, 2019
Resolved - This incident has been resolved.
May 13, 15:04 UTC
Monitoring - We've implemented a fix, and images in Rise 360 and Review 360 are working normally. We'll continue to monitor performance carefully.
May 13, 14:32 UTC
Investigating - Right now, you won’t be able to view or upload images in Rise 360 and Review 360 courses. We're investigating the cause of the problem, and we’ll let you know when we have any new information. We're so sorry for the trouble!
May 13, 14:20 UTC
Resolved - This incident has been resolved.
May 13, 15:03 UTC
Monitoring - Exporting courses from Rise 360 is back up and running. We’ll continue to monitor performance carefully.
May 13, 14:33 UTC
Investigating - Exporting courses in Rise 360 to Review 360 is currently unavailable, and we’re looking into what went wrong. We’ll let you know as soon as we have more info. We’re so sorry for the trouble.
May 13, 14:22 UTC
Resolved - This incident has been resolved.
May 13, 14:44 UTC
Monitoring - We've implemented a fix for this issue, and you should be able to access videos and illustrations in Storyline 360, Studio 360, and Rise 360 again. We'll continue to monitor performance carefully.
May 13, 13:40 UTC
Investigating - We're investigating an issue that's preventing videos and illustrations from being available in Storyline 360, Studio 360, and Rise 360. We’ll let you know as soon as we have more info. We’re so sorry for any trouble.
May 13, 12:46 UTC
May 12, 2019

No incidents reported.

May 11, 2019

No incidents reported.

May 10, 2019

No incidents reported.

May 9, 2019

No incidents reported.