Articulate.com and AID users: You might encounter delays with confirmation emails
Update - We're still seeing some delays with email confirmations, but these should be caught up by tomorrow. We'll continue to keep you posted.
Nov 15, 21:51 UTC
Identified - We're having an issue with our authentication system that might cause delays in sending out email confirmations for signups. We'll keep you posted, and we're so sorry for the trouble.
Nov 15, 17:03 UTC
Articulate 360 Operational
Review   Operational
Content Library   Operational
Content Library Images   Operational
Rise   Operational
Products   Operational
Team Slides   Operational
Backend Component   Operational
Articulate ID   Degraded Performance
E-Learning Heroes   Operational
Account Management   Operational
Articulate.com   Operational
Articulate Online   Operational
Store   Operational
Product Activation   Operational
Articulate Blogs   Operational
Tempshare   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 17, 2018

No incidents reported today.

Nov 16, 2018

No incidents reported.

Nov 14, 2018

No incidents reported.

Nov 13, 2018
Articulate 360: Issues with images loading in Rise and Articulate Review and exporting files in Rise is unavailable
Resolved - We've confirmed that Rise and Articulate Review are working normally.
Nov 13, 18:42 UTC
Monitoring - Both mages in Rise and Articulate Review and exporting content from Rise are now available. We're continuing to watch this carefully.
Nov 13, 16:45 UTC
Investigating - Hi there, Articulate 360 users. Right now, you won’t be able to view images in Rise and Articulate Review, or export content from Rise. We're investigating the cause of the problem, and we’ll let you know when we have any new information. We're so sorry for the trouble!
Nov 13, 16:14 UTC
Nov 12, 2018

No incidents reported.

Nov 11, 2018

No incidents reported.

Nov 10, 2018

No incidents reported.

Nov 9, 2018

No incidents reported.

Nov 8, 2018
Articulate 360: Rise courses are unavailable
Resolved - This issue is resolved and Rise courses should load normally. We're so sorry for any trouble!
Nov 8, 17:58 UTC
Monitoring - We've identified the issue and have implemented a fix. We'll continue to monitor performance closely.
Nov 8, 17:35 UTC
Investigating - We’re investigating an issue that may prevent Rise courses from loading or load much slower than normal. We’re looking into what went wrong and will let you know as soon as we have more information. We’re so sorry for any trouble.
Nov 8, 17:19 UTC
Nov 7, 2018
Uploading Files in E-Learning Heroes Discussions is Unavailable
Resolved - This issue has been resolved.
Nov 7, 19:16 UTC
Monitoring - Uploading files to discussions in E-Learning Heroes is working normally again. We'll continue to monitor this closely.
Nov 7, 18:09 UTC
Identified - Hi, community members. We’ve identified an issue that may prevent you from being able to upload files to discussions in E-Learning Heroes. We’re working on a solution and will keep you posted. So sorry for any trouble.
Nov 7, 17:58 UTC
Nov 6, 2018
Articulate 360: Exporting XLIFF files from Rise is unavailable
Resolved - We've rolled out a fix and confirmed that XLIFF exports are working normally.
Nov 6, 21:34 UTC
Identified - We've figured out what's causing this issue, and we're working on a fix. We'll keep you posted!
Nov 6, 20:54 UTC
Investigating - Hi there, Rise users. We're having an issue that's preventing users from exporting XLIFF files from Rise for translation. We're investigating the cause of the problem, and we’ll let you know when we have an update. We're so sorry for the trouble!
Nov 6, 20:26 UTC
Nov 5, 2018

No incidents reported.

Nov 4, 2018

No incidents reported.

Nov 3, 2018

No incidents reported.

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