Update - We're still seeing some delays with email confirmations, but these should be caught up by tomorrow. We'll continue to keep you posted.
Nov 15, 21:51 UTC
Identified - We're having an issue with our authentication system that might cause delays in sending out email confirmations for signups. We'll keep you posted, and we're so sorry for the trouble.
Nov 15, 17:03 UTC
We've confirmed that Rise and Articulate Review are working normally.
Nov 13, 18:42 UTC
Both mages in Rise and Articulate Review and exporting content from Rise are now available. We're continuing to watch this carefully.
Nov 13, 16:45 UTC
Hi there, Articulate 360 users. Right now, you won’t be able to view images in Rise and Articulate Review, or export content from Rise. We're investigating the cause of the problem, and we’ll let you know when we have any new information. We're so sorry for the trouble!
Nov 13, 16:14 UTC
This issue is resolved and Rise courses should load normally. We're so sorry for any trouble!
Nov 8, 17:58 UTC
We've identified the issue and have implemented a fix. We'll continue to monitor performance closely.
Nov 8, 17:35 UTC
We’re investigating an issue that may prevent Rise courses from loading or load much slower than normal. We’re looking into what went wrong and will let you know as soon as we have more information. We’re so sorry for any trouble.
Nov 8, 17:19 UTC
This issue has been resolved.
Nov 7, 19:16 UTC
Uploading files to discussions in E-Learning Heroes is working normally again. We'll continue to monitor this closely.
Nov 7, 18:09 UTC
Hi, community members. We’ve identified an issue that may prevent you from being able to upload files to discussions in E-Learning Heroes. We’re working on a solution and will keep you posted. So sorry for any trouble.
Nov 7, 17:58 UTC
We've rolled out a fix and confirmed that XLIFF exports are working normally.
Nov 6, 21:34 UTC
We've figured out what's causing this issue, and we're working on a fix. We'll keep you posted!
Nov 6, 20:54 UTC
Hi there, Rise users. We're having an issue that's preventing users from exporting XLIFF files from Rise for translation. We're investigating the cause of the problem, and we’ll let you know when we have an update. We're so sorry for the trouble!
Nov 6, 20:26 UTC