Update - We are continuing to work on a resolution for this issue.
Feb 25, 2026 - 18:11 UTC
Update - We are continuing to work on a resolution for this issue.
Feb 25, 2026 - 17:05 UTC
Identified - We've identified an issue preventing Vimeo videos from playing correctly in Rise 360. This affects both new courses in the authoring tool and previously published courses in your LMS. The issue is caused by a third-party provider. We'll share an update within the next hour.
Feb 25, 2026 - 15:54 UTC
Articulate 360
Degraded Performance
90 days ago
99.98
% uptime
Today
Rise 360
Degraded Performance
90 days ago
99.95
% uptime
Today
Review 360
Operational
90 days ago
99.95
% uptime
Today
Reach 360
Operational
90 days ago
100.0
% uptime
Today
Team Slides
Operational
90 days ago
100.0
% uptime
Today
Articulate 360 Desktop App Updates
Operational
90 days ago
100.0
% uptime
Today
Storyline 360 Text to Speech
Operational
90 days ago
100.0
% uptime
Today
Articulate 360 Training
Operational
90 days ago
100.0
% uptime
Today
Content Library 360
Operational
Content Library Images 360
Operational
Account Management
Operational
AI Assistant
Operational
90 days ago
99.92
% uptime
Today
AI Images
Operational
90 days ago
100.0
% uptime
Today
Localization
Operational
90 days ago
99.99
% uptime
Today
Articulate ID
Operational
90 days ago
99.95
% uptime
Today
E-Learning Heroes
Operational
90 days ago
100.0
% uptime
Today
Articulate.com
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Feb 25, 19:28 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Feb 25, 16:36 UTC
Investigating -
We’re investigating an issue where the AI audio workflow isn’t loading in Rise 360.
Creators may see the workflow fail to load due to a third party request timing out. As a result, AI audio can’t be generated or edited right now in Rise 360.
We’re working with our provider to resolve the timeout and restore functionality. We’ll share another update as soon as we have more information.
Feb 25, 15:10 UTC
Completed -
The scheduled maintenance has been completed.
Feb 14, 12:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 02:30 UTC
Scheduled -
Articulate will be making updates to our internal systems on Friday, February 13, 2026, starting at 9:30 p.m. ET. It should take about 9.5 hours. During this time, you won’t be able to buy new subscriptions or add seats to your existing subscription. We'll let you know as soon as we're done!
Feb 6, 20:09 UTC
Resolved -
The issue has been fixed. Thanks for your patience while we worked through this!
Feb 12, 23:55 UTC
Monitoring -
We've shipped a fix for the glossary issue in Localization. Glossaries should now be applying correctly. We're keeping an eye on things to confirm stability.
Feb 12, 22:48 UTC
Investigating -
We're seeing an issue with Localization where some glossaries aren't being applied consistently. Our team is actively investigating the cause and working to restore full functionality.
Feb 12, 20:31 UTC
Resolved -
This is has been resolved and purchasing is now fully functional.
Feb 11, 19:41 UTC
Monitoring -
The issue has been resolved. Customers can now complete new purchases and update existing subscriptions without any problems. We’re continuing to monitor the system to make sure everything remains stable.
Feb 11, 18:26 UTC
Investigating -
We are currently investigating an issue where customers are unable to buy new subscriptions or add seats to your existing subscription. We'll will update as soon as we have more information.
Feb 11, 17:45 UTC