All Systems Operational
Uptime over the past 90 days. View historical uptime.
Articulate 360 Operational
90 days ago
99.97 % uptime
Today
Rise 360 Operational
90 days ago
99.98 % uptime
Today
Review 360 Operational
90 days ago
100.0 % uptime
Today
Content Library 360 Operational
90 days ago
100.0 % uptime
Today
Articulate 360 Training Operational
90 days ago
100.0 % uptime
Today
Articulate 360 Desktop App Updates Operational
90 days ago
100.0 % uptime
Today
Storyline 360 Text to Speech Operational
90 days ago
100.0 % uptime
Today
Team Slides Operational
90 days ago
100.0 % uptime
Today
Account Management Operational
90 days ago
99.76 % uptime
Today
Content Library Images 360 Operational
90 days ago
100.0 % uptime
Today
Articulate ID Operational
90 days ago
100.0 % uptime
Today
E-Learning Heroes Operational
90 days ago
100.0 % uptime
Today
Articulate.com Operational
90 days ago
99.94 % uptime
Today
Articulate Online Operational
90 days ago
99.94 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
May 12, 2021
Customers may be unable to purchase new Articulate 360 subscriptions or add seats to their accounts
Resolved - Purchasing Articulate 360 subscriptions is working normally! You should be able to purchase new subscriptions and manage your accounts without a problem. We're sorry for the interruption.
May 12, 10:33 UTC
Monitoring - Account management and order processing is now working normally, and we're monitoring the situation carefully.
May 12, 01:58 UTC
Investigating - We're currently investigating an issue impacting customers who are purchasing new Articulate 360 subscriptions or adding seats to their existing subscriptions. We're sorry for the trouble and we'll keep you posted!
May 11, 22:02 UTC
May 11, 2021
May 10, 2021

No incidents reported.

May 9, 2021

No incidents reported.

May 8, 2021
Rise 360: Learner Quiz Results not Loading
Resolved - We've confirmed that Rise 360 is now performing normally. Please re-export content, and get in touch with our support team if you have any questions at articulatecase.com. We're so sorry for the trouble.
May 8, 00:00 UTC
Monitoring - We've shipped our fix for this issue and are continuing to carefully monitor Rise 360 performance. If learners have encountered this problem, we recommend that authors re-export the content and then re-import into your learning management system.
May 7, 23:04 UTC
Identified - We're continuing to work on a fix for this issue and we'll keep you posted on our progress.
May 7, 22:33 UTC
Monitoring - Hi there, Rise 360 users. We're working on a fix for this issue. If learners have encountered this problem, we recommend that authors re-export the content and then and re-import into your learning management system.

We're so sorry for the trouble, and we're digging in to make sure this issue doesn't happen again.
May 7, 22:29 UTC
Investigating - Learners could get stuck on a quiz results page if they navigate away from the quiz while taking it. This behavior applies to courses that have been exported or shared since May 6. We’re investigating the issue, and we’ll keep you posted. We’re so sorry for the trouble!
May 7, 20:57 UTC
May 7, 2021
Customer may see an error message when adding seats in Account Management
Resolved - We've shipped a fix for this issue and confirmed that account management is working normally. We're so sorry for the trouble.
May 7, 23:00 UTC
Investigating - We are investigating an issue impacting customers adding seats to their Articulate 360 account. We're sorry for the trouble and will keep you updated.
May 7, 19:08 UTC
May 6, 2021
Articulate 360: Review 360 and Rise 360 Issue
Resolved - We've confirmed that Rise 360 and Review 360 are working normally.
May 6, 15:07 UTC
Monitoring - Our fix is complete, and Review 360 items that weren't displaying should now appear as expected. We're monitoring performance carefully.
May 6, 13:57 UTC
Update - Hi everyone. We're continuing to fix all of the impacted Review 360 content items. If you have content that needs to be fixed urgently, please reach out to our support team at www.articulatecase.com. We'll continue to update you until the issue is fully resolved.
May 5, 14:41 UTC
Update - Thanks for hanging in there! While the fix is running for previous Review 360 content, you can work around this behavior by uploading your content to Review 360 again. Custom fonts in Rise 360 courses should be working normally. We'll update you here when the issue with Review 360 is fully resolved.
May 4, 12:23 UTC
Identified - We've identified the content loading issue in Review 360 and the custom fonts issue in Rise 360, and we're currently working on a fix. We're so sorry for the trouble, and we'll let you know when this is resolved.
May 3, 22:02 UTC
Update - We are continuing to investigate this issue.
May 3, 17:43 UTC
Investigating - Hi there, Articulate 360 users. Some content may not load correctly in Review 360 right now. Also, Rise 360 courses with custom fonts are currently not displaying properly in some browsers. We'll keep you posted on our progress fixing this issue.
May 3, 16:26 UTC
May 5, 2021
May 4, 2021
May 3, 2021
May 2, 2021

No incidents reported.

May 1, 2021

No incidents reported.

Apr 30, 2021

No incidents reported.

Apr 29, 2021

No incidents reported.

Apr 28, 2021

No incidents reported.

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