Articulate Localization: Timeouts when translating some languages when using Glossaries
Update - This incident has been resolved.
Mar 16, 2026 - 17:22 UTC
Monitoring - A fix has been implemented and translations are working as expected again. We’re continuing to monitor performance to ensure the service remains stable.
Mar 16, 2026 - 16:24 UTC
Investigating - We’re investigating reports of timeouts when translating certain languages that use glossaries in Localization.
Some customers may see a potential interruption in service when using Glossaries in Rise 360 and Storyline 360.
Our team is actively looking into the issue and working to identify the cause. Thank you for your patience.
Mar 16, 2026 - 15:55 UTC
Uptime over the past 90 days. View historical uptime.
Articulate 360 Operational
90 days ago
99.99 % uptime
Today
Rise 360 Operational
90 days ago
100.0 % uptime
Today
Review 360 Operational
90 days ago
100.0 % uptime
Today
Reach 360 Operational
90 days ago
100.0 % uptime
Today
Team Slides Operational
90 days ago
100.0 % uptime
Today
Articulate 360 Desktop App Updates Operational
90 days ago
100.0 % uptime
Today
Storyline 360 Text to Speech Operational
90 days ago
100.0 % uptime
Today
Articulate 360 Training Operational
90 days ago
100.0 % uptime
Today
Content Library 360 Operational
Content Library Images 360 Operational
Account Management Operational
AI Assistant Operational
90 days ago
99.92 % uptime
Today
AI Images Operational
90 days ago
100.0 % uptime
Today
Localization Operational
90 days ago
99.99 % uptime
Today
Articulate ID Operational
90 days ago
100.0 % uptime
Today
E-Learning Heroes Operational
90 days ago
100.0 % uptime
Today
Articulate.com Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Storyline 360 Text to Speech: Scheduled maintenance on March 21 Mar 21, 2026 12:00-12:30 UTC

We’re performing scheduled maintenance on the services that power Text-to-Speech in Storyline 360 on March 21.

During the maintenance window, the Text-to-Speech feature in Storyline 360 will be unavailable for a short period of time. Here’s what to expect:

• You won’t be able to generate audio using Text-to-Speech in Storyline 360.
• Translated slides that use Text-to-Speech may also be affected.
• AI-generated speech will continue to work as expected.


No action is needed. Once maintenance is complete, Text-to-Speech will be fully available again.
Posted on Mar 10, 2026 - 04:47 UTC
Mar 16, 2026

Unresolved incident: Articulate Localization: Timeouts when translating some languages when using Glossaries.

Mar 15, 2026

No incidents reported.

Mar 14, 2026
Articulate Systems Maintenance: Account Management and E-commerce
Completed - The scheduled maintenance has been completed.
Mar 14, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 01:30 UTC
Scheduled - Articulate will be making updates to our internal systems on Friday, March 13, 2026, starting at 9:30 p.m. ET. It should take about 7.5 hours. During this time, you won’t be able to buy new subscriptions or add seats to your existing subscription. We'll let you know as soon as we're done!
Mar 4, 20:42 UTC
Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026
AI Images: Unable to generate images
Resolved - This incident has been resolved.
Mar 6, 18:59 UTC
Monitoring - A fix has been implemented for the issue impacting AI image generation across Articulate 360 products.
Creators can now generate images using AI Images as expected. We’re continuing to monitor performance to ensure the service remains stable.
Mar 6, 17:58 UTC
Identified - We’ve identified the issue impacting Image Generation. Our team is continuing to investigate this. Thank you for your patience.
Mar 6, 17:42 UTC
Update - We are continuing to work on a resolution for this issue.
Mar 6, 16:43 UTC
Update - We are continuing to work on a resolution for this issue.
Mar 6, 15:44 UTC
Investigating - We’re investigating an issue impacting AI image generation in Articulate 360 products. Creators are currently unable to generate images using AI Images.
We’re actively looking into this and will share an update as soon as we have more information. Thanks for your patience while we work to restore full functionality.
Mar 6, 14:44 UTC
Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026
Billing Platform: Unable to place orders
Resolved - This incident has been resolved. Purchasing and processing of orders is working as expected.
Mar 3, 02:17 UTC
Monitoring - Our third party vendor has implemented a fix and we are currently monitoring the incident. Customers should be able to place orders through e-commerce, self-service, direct ordering, and partner ordering.
Mar 3, 01:14 UTC
Investigating - We're experiencing an outage with our ordering platform and are working with third party vendors to take corrective actions. Customers are unable to place orders through e-commerce, self-service, direct ordering, and partner ordering at this time.
Mar 3, 00:49 UTC
Mar 2, 2026

No incidents reported.

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