Monitoring - Email functionality has resumed for Articulate 360, and we're continuing to monitor delivery while working with our email provider to address any remaining delayed notifications.

Some emails -- including team invitations, Articulate ID verification emails, and Review 360 and Rise 360 notifications -- may still be delayed. In the meantime, if a recipient hasn't received their invitation, we encourage you to resend it through Account Management.

If you're waiting on an invitation and haven't received it yet:

- Accept your pending invitation directly at https://manage.articulate.com/profile
- If you don't have an Articulate ID yet, create one using the email address that received the invitation: https://id.articulate.com/register

We're sorry for the trouble and will share another update as we continue to monitor.

Oct 24, 2026 - 00:20 UTC
Update - We’ve identified an issue with a third-party provider that’s delaying many Articulate 360 emails, including team invitations, Articulate ID verification emails, and Review 360 and Rise 360 notifications. We’re continuing to work with the provider’s support team on a resolution and will share additional updates as we learn more.

Team invitations are still available within the platform. If you’re affected, please go to https://manage.articulate.com/profile and accept the pending invitation.

If you don’t have an Articulate ID, create one using the email address that received the invitation, here: https://id.articulate.com/register

Oct 23, 2026 - 20:42 UTC
Update - We’ve identified an issue with a third-party provider that’s delaying many Articulate 360 emails, including team invitations, Articulate ID verification emails, and Review 360 and Rise 360 notifications. We’re continuing to work with the provider’s support team on a resolution and will share additional updates as we learn more.

Team invitations are still available within the platform. If you’re affected, please go to https://manage.articulate.com/profile and accept the pending invitation.

If you don’t have an Articulate ID, create one using the email address that received the invitation, here: https://id.articulate.com/register

Oct 23, 2026 - 19:46 UTC
Identified - We’ve identified an issue with a third-party provider that’s delaying many Articulate 360 emails, including team invitations, Articulate ID verification emails, and Review 360 and Rise 360 notifications. We’re working with the provider’s support team on a resolution and will share additional updates as we learn more.

Team invitations are still available within the platform. If you’re affected, please go to https://manage.articulate.com/profile and accept the pending invitation.

If you don’t have an Articulate ID, create one using the email address that received the invitation, here: https://id.articulate.com/register

Oct 23, 2026 - 18:22 UTC
Update - We’re continuing to investigate an incident involving Articulate 360 email notifications not being sent to users. We’ll share additional updates as we learn more.

The invitations are still available within the platform. If you’re affected, please go to https://manage.articulate.com/profile and accept the pending invitation.

If you don’t have an Articulate ID, create one using the email address that received the invitation, here: https://id.articulate.com/register

Oct 23, 2026 - 17:10 UTC
Update - We’re continuing to investigate an incident involving Articulate 360 email notifications not being sent to users. We’ll share additional updates as we learn more.
Oct 23, 2026 - 16:34 UTC
Investigating - Some Articulate 360 actions aren't sending email notifications to users. We're investigating the issue and will share more details soon.
Oct 23, 2026 - 15:32 UTC
Articulate 360 Degraded Performance
Rise 360 Operational
Review 360 Operational
Reach 360 Operational
Team Slides Operational
Articulate 360 Desktop App Updates Operational
Storyline 360 Text to Speech Operational
Articulate 360 Training Operational
Content Library 360 Operational
Content Library Images 360 Operational
Account Management Degraded Performance
AI Assistant Operational
AI Images Operational
Localization Operational
Articulate ID Degraded Performance
E-Learning Heroes Operational
Articulate.com Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 24, 2026

Unresolved incident: Articulate 360: Email notifications aren't being sent.

Oct 23, 2026

Oct 22, 2026

Resolved - This has been resolved. Our blog is back online, and the security patch is complete.
Oct 22, 14:01 UTC
Monitoring - The security patch for our blog is complete. Both our website (www.articulate.com) and our blog (blogs.articulate.com) are now running the patched PHP release, and the blog is back online. Thanks for your patience.
Oct 22, 13:10 UTC
Identified - Our blog at blogs.articulate.com is temporarily unavailable while we apply a security patch. The rest of www.articulate.com remains operational.

We'll bring the blog back online as soon as the work is complete and update this notice when we do. If you have questions, reach out at support@articulate.com.

Oct 21, 19:43 UTC

Oct 21, 2026

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

Resolved - Our validation provider has updated us that this has been resolved.
Oct 14, 17:12 UTC
Investigating - Customers purchasing through articulate.com who need to validate educational discount eligibility may experience delays during checkout. We're investigating the issue with our validation provider and working to restore normal processing as quickly as possible.
Oct 14, 16:56 UTC

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.