Monitoring - A mitigation has been implemented for the issue affecting AI audio generation in Rise 360. Audio generation is now working again, and we’re monitoring to ensure continued stability.
Mar 20, 2026 - 17:46 UTC
Investigating - We’re investigating an issue affecting AI audio generation in Rise 360. After clicking “Generate Speech,” the script may disappear and no audio is generated. We’ll share updates as we learn more.
Mar 20, 2026 - 17:40 UTC
Articulate 360
Partial Outage
90 days ago
99.99
% uptime
Today
Rise 360
Operational
90 days ago
100.0
% uptime
Today
Review 360
Operational
90 days ago
100.0
% uptime
Today
Reach 360
Operational
90 days ago
100.0
% uptime
Today
Team Slides
Operational
90 days ago
100.0
% uptime
Today
Articulate 360 Desktop App Updates
Operational
90 days ago
100.0
% uptime
Today
Storyline 360 Text to Speech
Operational
90 days ago
100.0
% uptime
Today
Articulate 360 Training
Operational
90 days ago
100.0
% uptime
Today
Content Library 360
Operational
Content Library Images 360
Operational
Account Management
Operational
AI Assistant
Partial Outage
90 days ago
99.9
% uptime
Today
AI Images
Operational
90 days ago
100.0
% uptime
Today
Localization
Operational
90 days ago
99.99
% uptime
Today
Articulate ID
Operational
90 days ago
100.0
% uptime
Today
E-Learning Heroes
Operational
90 days ago
100.0
% uptime
Today
Articulate.com
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
We’re performing scheduled maintenance on the services that power Text-to-Speech in Storyline 360 on March 21.
During the maintenance window, the Text-to-Speech feature in Storyline 360 will be unavailable for a short period of time. Here’s what to expect:
• You won’t be able to generate audio using Text-to-Speech in Storyline 360. • Translated slides that use Text-to-Speech may also be affected. • AI-generated speech will continue to work as expected.
No action is needed. Once maintenance is complete, Text-to-Speech will be fully available again. Posted on
Mar 10, 2026 - 04:47 UTC
Past Incidents
Mar 20, 2026
Unresolved incident: AI Assistant: Issues generating AI audio in Rise 360.
Resolved -
This incident has been resolved.
Mar 19, 16:04 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 19, 15:00 UTC
Investigating -
We’re investigating reports of timeouts when translating certain languages that use glossaries in Localization. Some customers may see a potential interruption in service when using Glossaries in Rise 360 and Storyline 360. Our team is actively looking into the issue and working to identify the cause. Thank you for your patience.
Mar 19, 14:54 UTC
Resolved -
This incident has been resolved.
Mar 16, 19:40 UTC
Update -
This incident has been resolved.
Mar 16, 17:22 UTC
Monitoring -
A fix has been implemented and translations are working as expected again. We’re continuing to monitor performance to ensure the service remains stable.
Mar 16, 16:24 UTC
Investigating -
We’re investigating reports of timeouts when translating certain languages that use glossaries in Localization. Some customers may see a potential interruption in service when using Glossaries in Rise 360 and Storyline 360. Our team is actively looking into the issue and working to identify the cause. Thank you for your patience.
Mar 16, 15:55 UTC
Completed -
The scheduled maintenance has been completed.
Mar 14, 09:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 01:30 UTC
Scheduled -
Articulate will be making updates to our internal systems on Friday, March 13, 2026, starting at 9:30 p.m. ET. It should take about 7.5 hours. During this time, you won’t be able to buy new subscriptions or add seats to your existing subscription. We'll let you know as soon as we're done!
Mar 4, 20:42 UTC
Resolved -
This incident has been resolved.
Mar 6, 18:59 UTC
Monitoring -
A fix has been implemented for the issue impacting AI image generation across Articulate 360 products. Creators can now generate images using AI Images as expected. We’re continuing to monitor performance to ensure the service remains stable.
Mar 6, 17:58 UTC
Identified -
We’ve identified the issue impacting Image Generation. Our team is continuing to investigate this. Thank you for your patience.
Mar 6, 17:42 UTC
Update -
We are continuing to work on a resolution for this issue.
Mar 6, 16:43 UTC
Update -
We are continuing to work on a resolution for this issue.
Mar 6, 15:44 UTC
Investigating -
We’re investigating an issue impacting AI image generation in Articulate 360 products. Creators are currently unable to generate images using AI Images. We’re actively looking into this and will share an update as soon as we have more information. Thanks for your patience while we work to restore full functionality.
Mar 6, 14:44 UTC