Update - We are continuing to investigate this issue.
Jul 10, 2026 - 17:16 UTC
Investigating - We're investigating a possible issue with our upstream feature management platform. We'll share more information here as soon as it's available.
Jul 10, 2026 - 16:47 UTC
Articulate 360
Degraded Performance
90 days ago
99.85
% uptime
Today
Rise 360
Degraded Performance
90 days ago
99.97
% uptime
Today
Review 360
Operational
90 days ago
100.0
% uptime
Today
Reach 360
Operational
90 days ago
99.93
% uptime
Today
Team Slides
Operational
90 days ago
100.0
% uptime
Today
Articulate 360 Desktop App Updates
Operational
90 days ago
99.96
% uptime
Today
Storyline 360 Text to Speech
Operational
90 days ago
100.0
% uptime
Today
Articulate 360 Training
Operational
90 days ago
100.0
% uptime
Today
Content Library 360
Operational
Content Library Images 360
Operational
Account Management
Operational
AI Assistant
Degraded Performance
90 days ago
99.32
% uptime
Today
AI Images
Operational
90 days ago
99.33
% uptime
Today
Localization
Degraded Performance
90 days ago
99.99
% uptime
Today
Articulate ID
Operational
90 days ago
99.96
% uptime
Today
E-Learning Heroes
Operational
90 days ago
99.98
% uptime
Today
Articulate.com
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
Service has been restored. Customers can once again place orders and manage subscriptions through articulate.com. We're continuing to monitor performance to ensure everything remains stable.
Jul 7, 15:52 UTC
Investigating -
Customers cannot place orders or manage subscriptions through articulate.com. The e-commerce checkout and Account Management pages are currently in maintenance mode while we investigate and work to restore service.
Jul 7, 15:30 UTC
Resolved -
This incident has been resolved.
Jul 6, 19:40 UTC
Monitoring -
We've implemented a fix for the issue affecting custom block editing in Rise 360. Custom block editing is working again, and we're monitoring the service to confirm everything remains stable. Please refresh your browser page before editing custom blocks.
Jul 6, 18:47 UTC
Identified -
We've identified the cause of an issue affecting custom block editing in Rise 360. We're working to restore normal functionality as quickly as possible. We'll share another update as we make progress. We appreciate your patience.
Jul 6, 18:33 UTC
Investigating -
We're investigating an issue affecting custom block editing in Rise 360. Users see a "Something went wrong" page when they try to edit custom blocks. We're actively investigating the cause and will share another update as soon as we have more information.
Jul 6, 18:08 UTC