All Systems Operational
Articulate 360 Operational
Review   Operational
Content Library   Operational
Content Library Images   Operational
Rise   Operational
Products   Operational
Team Slides   Operational
Backend Component   Operational
Articulate ID   Operational
E-Learning Heroes   Operational
Account Management   Operational
Articulate.com   Operational
Articulate Online   Operational
Store   Operational
Product Activation   Operational
Articulate Blogs   Operational
Tempshare   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Hi there, Articulate web visitors and Articulate 360 users. We’ll be doing some maintenance on Saturday, July 21 beginning at 7 pm PDT/10 pm EDT. It should only take about an hour, but these sites and apps will be unavailable while we’re working on them. We’ll let you know as soon as we’re done!
Posted on Jul 16, 22:56 UTC
Past Incidents
Jul 20, 2018
Resolved - Our website is back up and running as usual.
Jul 20, 16:34 UTC
Update - We are continuing to work on a fix for this issue.
Jul 20, 16:15 UTC
Update - We've temporarily de-activated our online store to fix this issue. It should only be unavailable for about five minutes. We'll keep you posted.
Jul 20, 16:15 UTC
Identified - You may notice some delays if you submit an order for Articulate 360 right now. We're working on getting this fixed up, and we'll keep you posted. So sorry for the trouble!
Jul 20, 15:36 UTC
Jul 19, 2018

No incidents reported.

Jul 18, 2018

No incidents reported.

Jul 17, 2018
Resolved - We've confirmed that our online store is back up and running normally.
Jul 17, 19:54 UTC
Monitoring - Hi there. Currently, purchasing Storyline 3, Studio '13, and Articulate Online is unavailable. We’ll let you know as soon as we have more info. We’re so sorry for any trouble.
Jul 17, 19:29 UTC
Jul 16, 2018

No incidents reported.

Jul 15, 2018

No incidents reported.

Jul 14, 2018

No incidents reported.

Jul 13, 2018
Resolved - This issue has been resolved. You can now reset the password for your Articulate ID. We're sorry for any inconvenience!
Jul 13, 17:23 UTC
Identified - We've identified the issue and are working on a fix.
Jul 13, 16:57 UTC
Investigating - Currently, you won’t be able to reset the password for your Articulate ID. We’re looking into what went wrong, and we’ll let you know as soon as we have a fix in the works. We’re so sorry for the trouble.
Jul 13, 16:46 UTC
Jul 12, 2018
Resolved - We've confirmed that everything is working normally.
Jul 12, 19:49 UTC
Investigating - Hi there, articulate.com visitors and Articulate 360 customers. You may run into errors on our website right now when trying to purchase Articulate 360 subscriptions, add seats to an existing Articulate 360 subscription, open support cases, or navigate our support content. We're working on getting this fixed, and we'll keep you updated. We're so sorry for the trouble.
Jul 12, 18:32 UTC
Jul 11, 2018
Resolved - This issue has been resolved. Resetting the password for your Articulate ID is working normally again.
Jul 11, 18:40 UTC
Investigating - Currently, you won't be able to reset the password for your Articulate ID. We’re looking into what went wrong, and we’ll let you know as soon as we have a fix in the works. We’re so sorry for the trouble.
Jul 11, 18:32 UTC
Jul 10, 2018

No incidents reported.

Jul 9, 2018

No incidents reported.

Jul 8, 2018
Completed - The scheduled maintenance has been completed.
Jul 8, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 03:00 UTC
Scheduled - Hi there, website visitors and Articulate 360 users. We’ll be doing some maintenance this Saturday, July 7 beginning at 8 pm PDT/11pm EDT. It should only take about an hour, but these sites and apps will be unavailable while we’re working on them. We’ll let you know as soon as we’re done!
Jul 6, 20:54 UTC
Jul 7, 2018

No incidents reported.

Jul 6, 2018
Resolved - We've confirmed that E-Learning Heroes is back up and running normally.
Jul 6, 14:39 UTC
Investigating - We’re having an issue with E-Learning Heroes that's causing some pages to load slowly or to fail to load. We're investigating the cause of the problem, and we’ll let you know when we have any new information. We're so sorry for the trouble!
Jul 6, 14:02 UTC