Update - We’re continuing to work with our providers to restore the missing illustrations in Content Library 360. We’re sorry for the inconvenience, and we’ll keep you posted.
Jun 22, 20:42 UTC
Identified - We’ve identified the issue with Content Library 360 search, specifically, illustrations are returning no results. We’re working with our providers to resolve it. We’ll keep you posted on our progress. We’re so sorry for the trouble.
Jun 22, 15:32 UTC
Investigating - Some assets in Content Library 360 are unavailable, and we’re working on getting this fixed. You might see some empty search results in Rise 360, Storyline 360, and Studio 360 in the meantime. We’ll let you know as soon as we have more info. We’re so sorry for any trouble.
Jun 22, 14:24 UTC
Articulate 360 Partial Outage
90 days ago
99.92 % uptime
Today
Rise 360 Partial Outage
90 days ago
99.73 % uptime
Today
Review 360 Operational
90 days ago
99.95 % uptime
Today
Content Library 360 Partial Outage
90 days ago
99.74 % uptime
Today
Articulate 360 Training Operational
90 days ago
100.0 % uptime
Today
Articulate 360 Desktop App Updates Operational
90 days ago
100.0 % uptime
Today
Storyline 360 Text to Speech Operational
90 days ago
100.0 % uptime
Today
Team Slides Operational
90 days ago
100.0 % uptime
Today
Content Library Images 360 Operational
90 days ago
99.98 % uptime
Today
Account Management Operational
Articulate ID Operational
90 days ago
100.0 % uptime
Today
E-Learning Heroes Operational
90 days ago
99.99 % uptime
Today
Articulate.com Operational
90 days ago
99.94 % uptime
Today
Articulate Online Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jun 23, 2021

No incidents reported today.

Jun 22, 2021

Unresolved incident: Articulate 360: Content Library 360 search unavailable.

Jun 21, 2021

No incidents reported.

Jun 20, 2021

No incidents reported.

Jun 19, 2021

No incidents reported.

Jun 18, 2021

No incidents reported.

Jun 17, 2021

No incidents reported.

Jun 16, 2021

No incidents reported.

Jun 15, 2021

No incidents reported.

Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021

No incidents reported.

Jun 9, 2021
Resolved - This issue is now resolved. You should now be able to purchase or manage Articulate 360 subscriptions and use our contact forms without any issues. We're sorry for the interruption!
Jun 9, 22:18 UTC
Monitoring - Purchasing and changing Articulate 360 subscriptions is now working normally. Our support case form and our contact forms are also back up and running. We’re continuing to monitor the situation carefully.
Jun 9, 20:30 UTC
Update - Hi everyone. We're still working with our providers to get this resolved. We're sorry for the downtime!
Jun 9, 19:04 UTC
Update - We are continuing to investigate this issue.
Jun 9, 16:39 UTC
Investigating - We’re currently investigating an issue impacting customers who are purchasing or changing their Articulate 360 subscriptions, submitting a case for support, or using our contact forms. We’re so sorry for the trouble, and we’ll keep you posted!
Jun 9, 15:48 UTC