All Systems Operational
Articulate 360 Operational
Review   Operational
Content Library   Operational
Content Library Images   Operational
Rise   Operational
Products   Operational
Team Slides   Operational
Backend Component   Operational
Articulate ID   Operational
E-Learning Heroes   Operational
Account Management   Operational
Articulate.com   Operational
Articulate Online   Operational
Store   Operational
Product Activation   Operational
Articulate Blogs   Operational
Tempshare   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 18, 2018

No incidents reported today.

Sep 17, 2018

No incidents reported.

Sep 16, 2018

No incidents reported.

Sep 15, 2018

No incidents reported.

Sep 14, 2018

No incidents reported.

Sep 13, 2018
Exporting content in Rise is unavailable
Resolved - Exporting projects from Rise is now working normally. We’re so sorry for any trouble.
Sep 13, 15:33 UTC
Monitoring - A fix has been implemented and you should be able to export your Rise course. We're monitoring performance carefully.
Sep 13, 13:20 UTC
Investigating - Exporting to LMS, Articulate Review, and PDF in Rise is currently unavailable, and we're looking into what went wrong. We'll let you know as soon as we have more info. We're so sorry for any trouble.
Sep 13, 12:32 UTC
Sep 12, 2018
Exporting content in Rise is unavailable
Resolved - Exporting projects from Rise is now working normally. We’re so sorry for any trouble.
Sep 12, 18:18 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 12, 15:17 UTC
Investigating - Exporting to LMS, Articulate Review, and PDF in Rise is currently unavailable, and we’re looking into what went wrong. We’ll let you know as soon as we have more info. We’re so sorry for any trouble.
Sep 12, 15:06 UTC
Slow processing time when purchasing Articulate 360
Resolved - Our website is back up and running as usual.
Sep 12, 14:51 UTC
Monitoring - You should no longer experience a delay if you submit an order for Articulate 360. We'll continue to monitor performance carefully.
Sep 12, 14:14 UTC
Identified - You may notice a delay or your session may time out if you submit an order for Articulate 360 right now. We’ll keep you posted on our progress as we work to resolve this issue. We’re so sorry for any trouble!
Sep 12, 13:58 UTC
Sep 11, 2018
Exporting content in Rise is unavailable
Resolved - Exporting projects from Rise is now working normally. We’re so sorry for any trouble.
Sep 11, 21:21 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 11, 20:02 UTC
Update - We've implemented a fix for Rise exporting and publishing. We'll continue to monitor this carefully!
Sep 11, 20:02 UTC
Investigating - Exporting to LMS, Articulate Review, and PDF in Rise is currently unavailable, and we’re looking into what went wrong. We’ll let you know as soon as we have more info. We’re so sorry for any trouble.
Sep 11, 19:56 UTC
Sep 10, 2018

No incidents reported.

Sep 9, 2018

No incidents reported.

Sep 8, 2018

No incidents reported.

Sep 7, 2018
Purchasing Storyline 3, Studio ’13, and Articulate Online is unavailable
Resolved - This incident has been resolved.
Sep 7, 21:25 UTC
Monitoring - Our online store is back up and running normally. We'll continue to monitor performance carefully.
Sep 7, 20:06 UTC
Investigating - Hi there. Currently purchasing Storyline 3, Studio ’13, and Articulate Online is unavailable. We’ll let you know as soon as we have more info. We’re so sorry for any trouble.
Sep 7, 19:28 UTC
Sep 6, 2018

No incidents reported.

Sep 5, 2018
Copying courses in Rise is taking longer than expected
Resolved - This issue has been resolved.
Sep 5, 18:53 UTC
Monitoring - Creating a copy of a rise Course should be back to normal. We're continuing to monitor performance carefully.
Sep 5, 15:57 UTC
Investigating - We’re having an issue that is causing it to take longer than expected when creating a copy of a Rise course. We’re investigating the cause of the problem, and we’ll let you know when we have any new information. So sorry for the trouble!
Sep 5, 15:44 UTC
Rise: Labeled graphic block issues
Resolved - We've fixed this issue and confirmed that labeled graphic blocks are working normally.
Sep 5, 17:24 UTC
Identified - Hi there, Rise users. The labeled graphic block is not currently appearing correctly in Rise courses. We're working on a fix, and we’ll let you know as soon as it's ready. We’re so sorry for any trouble.
Sep 5, 16:41 UTC
Problem viewing images in Rise
Resolved - We've confirmed that Rise is working normally.
Sep 5, 13:08 UTC
Monitoring - Image uploads and display are working again. We'll continue to monitor carefully.
Sep 5, 11:54 UTC
Investigating - We’re having an issue with displaying images in Rise. We're investigating the cause of the problem, and we’ll let you know when we have any new information. So sorry for the trouble!
Sep 5, 11:51 UTC
Sep 4, 2018

No incidents reported.

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