We've confirmed that Rise 360 and Review 360 are working normally.
May 6, 15:07 UTC
Our fix is complete, and Review 360 items that weren't displaying should now appear as expected. We're monitoring performance carefully.
May 6, 13:57 UTC
Hi everyone. We're continuing to fix all of the impacted Review 360 content items. If you have content that needs to be fixed urgently, please reach out to our support team at www.articulatecase.com
. We'll continue to update you until the issue is fully resolved.
May 5, 14:41 UTC
Thanks for hanging in there! While the fix is running for previous Review 360 content, you can work around this behavior by uploading your content to Review 360 again. Custom fonts in Rise 360 courses should be working normally. We'll update you here when the issue with Review 360 is fully resolved.
May 4, 12:23 UTC
We've identified the content loading issue in Review 360 and the custom fonts issue in Rise 360, and we're currently working on a fix. We're so sorry for the trouble, and we'll let you know when this is resolved.
May 3, 22:02 UTC
We are continuing to investigate this issue.
May 3, 17:43 UTC
Hi there, Articulate 360 users. Some content may not load correctly in Review 360 right now. Also, Rise 360 courses with custom fonts are currently not displaying properly in some browsers. We'll keep you posted on our progress fixing this issue.
May 3, 16:26 UTC