All Systems Operational
Articulate 360 Operational
Review Operational
Content Library Operational
Content Library Images Operational
Rise Operational
Products Operational
Team Slides Operational
Backend Component Operational
Articulate ID Operational
E-Learning Heroes Operational
Account Management Operational
Articulate.com Operational
Articulate Online Operational
Store Operational
Product Activation Operational
Articulate Blogs Operational
Tempshare Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled maintenance: Articulate 360, Articulate.com, and E-Learning Heroes Sep 4, 02:00-06:00 UTC
We’re making improvements to the Articulate sign-in experience on Tuesday, September 3, starting at 10 p.m. ET. It should take about four hours.

While we’re working on it, Articulate 360, the Articulate website, and the E-Learning Heroes community will be unavailable.

We’ll post an update here as soon as we’re done.
Posted on Aug 13, 12:12 UTC
Past Incidents
Aug 23, 2019

No incidents reported today.

Aug 22, 2019
Articulate 360: Exporting Rise 360 content to PDF is unavailable
Resolved - We've confirmed that Rise 360 is working normally.
Aug 22, 00:38 UTC
Update - We've rolled out a fix for the issue with images appearing in duplicated and copied courses, and we're continuing to monitor Rise 360 performance carefully.
Aug 21, 23:13 UTC
Update - You may also find that when you duplicate a course or send someone a copy of your course, the images are not working properly. We're working on getting this fixed, and we'll keep you posted.
Aug 21, 22:38 UTC
Monitoring - Exporting content from Rise 360 to PDF is working normally again. We'll continue to monitor performance carefully.
Aug 21, 21:15 UTC
Identified - We've identified the issue and are working on rolling out a fix. We'll keep you updated as soon as we have more information.
Aug 21, 20:56 UTC
Investigating - We are investigating an issue that's preventing users from successfully publishing Rise 360 content to PDF. Exporting to PDF may result in blank pages. We'll let you know when we have any new information. We're sorry for the trouble!
Aug 21, 20:06 UTC
Aug 21, 2019
Articulate 360: Safari users are unable to log in from Rise 360 and Review 360
Resolved - We've resolved this issue. Users can log in to their Articulate ID from Rise 360 and Review 360 as expected.
Aug 21, 15:38 UTC
Monitoring - We've identified the issue and have implemented a fix. Safari users should now be able to log in to their Articulate ID from Rise 360 and Review 360. We'll continue to monitor performance carefully.
Aug 21, 14:35 UTC
Investigating - We're investigating an issue that's preventing Safari users from being able to log in to their Articulate ID from Rise 360 and Review 360. Users can still access Rise 360 and Review 360 by logging in to their Articulate ID from the dashboard at https://360.articulate.com. We'll let you know as soon as we have more information.
Aug 21, 14:27 UTC
Aug 20, 2019

No incidents reported.

Aug 19, 2019

No incidents reported.

Aug 18, 2019

No incidents reported.

Aug 17, 2019

No incidents reported.

Aug 16, 2019

No incidents reported.

Aug 15, 2019
Articulate 360: Issues with exporting content
Resolved - Exporting Rise 360 content is now working normally. We’re so sorry for the trouble.
Aug 15, 21:22 UTC
Investigating - We’re having an issue with Rise 360 right now, so you won’t be able to export content to Review 360, web, LMS or PDF. We're investigating the cause of the problem, and we’ll let you know when we have any new information. We're sorry for the trouble!
Aug 15, 20:26 UTC
Aug 14, 2019

No incidents reported.

Aug 13, 2019
Articulate 360: Authoring in Rise 360 is unavailable
Resolved - We've resolved this issue. Please refresh your browser. If you added a block during the beginning of this outage, it may be corrupting a lesson. If that's happening to you, please contact us at support@articulate.com and we'll remove it for you. We're so sorry for the trouble.
Aug 13, 17:15 UTC
Identified - Hi there, we've rolled out a fix for this issue. Please refresh your browser. If you added a block during the beginning of this outage, it may be corrupting a lesson. If that's happening to you, please contact us at support@articulate.com and we'll remove it for you. We're so sorry for the trouble.
Aug 13, 16:27 UTC
Investigating - We're investigating an issue that's preventing users from authoring in Rise 360. We'll let you know as soon as we have more info. We're so sorry for any trouble.
Aug 13, 15:54 UTC
Aug 12, 2019

No incidents reported.

Aug 11, 2019

No incidents reported.

Aug 10, 2019

No incidents reported.

Aug 9, 2019
Articulate 360: Publishing content to Review 360 is currently unavailable
Resolved - We've confirmed that Review 360 is running normally.
Aug 9, 18:25 UTC
Monitoring - We've confirmed that Review 360 is back up and running, and we're continuing to watch this carefully. We're so sorry for the trouble.
Aug 9, 16:32 UTC
Investigating - We're investigating an issue that's preventing users from successfully publishing content to Review 360. We'll let you know as soon as we have more info.
Aug 9, 14:47 UTC
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