Update - We've identified the issue and are working on a fix.
Mar 19, 21:38 UTC
Identified - Hi there, Articulate 360 subscribers. We’re investigating an issue that’s causing delays when users make changes to their Articulate 360 profiles. You may also notice that changes you make to your profile in E-Learning Heroes don’t show up in your Articulate 360 account. We suggest that you hold off on editing your profile in E-Learning Heroes or Articulate 360 for now. We’re so sorry for the trouble, and will let you know when we have more information.
Mar 19, 18:38 UTC
We've confirmed that everything is back to normal.
Mar 15, 14:53 UTC
Load and download times for Content Library stock assets appear to be back to normal. We're going to continue to monitor the situation.
Mar 14, 14:59 UTC
Hi there, Articulate 360 subscribers. We’ve noticed an issue that’s causing some stock assets in Content Library to load more slowly in search and take more time to download to your computer. At this time, we don’t know of any workarounds. We're sorry for the trouble!
Mar 13, 21:00 UTC
Our e-commerce provider has fixed this issue, and we've confirmed that our online purchasing is working normally.
Mar 8, 17:00 UTC
Hi there, Articulate.com visitors. We’re having an issue with our e-commerce provider so you won’t be able to buy Storyline 3 and Studio '13 on our site right now. We’ll let you know when we have an update. We're so sorry for the trouble!
Mar 8, 15:39 UTC