Rise 360: Possible slowness

Incident Report for Articulate

Resolved

We've confirmed that Rise 360 is working normally.

Posted Apr 28, 2020 - 19:45 UTC

Monitoring

We've rolled out a fix for this issue Rise 360 is performing normally. We're monitoring performance closely.

Posted Apr 28, 2020 - 17:05 UTC

Update

Rise 360 is now unavailable. We're continuing to investigate the cause of this issue, and we're so sorry for the trouble.

Posted Apr 28, 2020 - 16:08 UTC

Investigating

Hi Rise 360 users. We're seeing that Rise 360 is working slowly for some users right now. We're investigating the cause of the problem, and we're so sorry for the trouble! We'll keep you posted.

Posted Apr 28, 2020 - 15:08 UTC

This incident affected: Articulate 360 (Rise 360).