Exporting content in Rise is unavailable

Incident Report for Articulate

Resolved

Exporting projects from Rise is now working normally. We’re so sorry for any trouble.

Posted Sep 13, 2018 - 15:33 UTC

Monitoring

A fix has been implemented and you should be able to export your Rise course. We're monitoring performance carefully.

Posted Sep 13, 2018 - 13:20 UTC

Investigating

Exporting to LMS, Articulate Review, and PDF in Rise is currently unavailable, and we're looking into what went wrong. We'll let you know as soon as we have more info. We're so sorry for any trouble.

Posted Sep 13, 2018 - 12:32 UTC

This incident affected: Articulate 360 (Rise 360).