Articulate 360: Exporting Rise 360 content to PDF is unavailable

Incident Report for Articulate

Resolved

We've resolved this issue, and exporting Rise 360 content to PDF is working normally again. We're sorry for any trouble!

Posted Sep 12, 2019 - 15:09 UTC

Monitoring

We've identified the issue and have implemented a fix. You should be able to export Rise 360 content to PDF again. We'll continue to monitor performance carefully.

Posted Sep 12, 2019 - 14:19 UTC

Investigating

We are investigating an issue that's preventing users from successfully publishing Rise 360 content to PDF. Exporting to PDF may result in blank pages. We'll let you know when we have any new information. We're sorry for the trouble!

Posted Sep 12, 2019 - 13:57 UTC

This incident affected: Articulate 360 (Rise 360).