Articulate 360: Rise 360 may time out for some user

Incident Report for Articulate

Resolved

We've confirmed that Rise 360 is performing normally.

Posted Apr 23, 2021 - 02:34 UTC

Monitoring

We've shipped a fix for this issue and Rise 360 is working normally. We're continuing to monitor performance carefully.

Posted Apr 22, 2021 - 22:28 UTC

Investigating

Hi there, Articulate 360 users. Right now, some folks using Rise 360 may encounter timeouts, and we're looking into what's gone wrong. If you're encountering timeouts, please hold off on any further changes to avoid losing any of your work. We'll keep you posted as soon as we have an update.

Posted Apr 22, 2021 - 21:00 UTC

This incident affected: Articulate 360 (Rise 360).