Resolved -
The issue is now resolved. Thank you for your patience.
Aug 27, 00:37 UTC
Monitoring -
We’ve implemented a fix and are monitoring system performance to ensure stability. Thank you for your patience, and we’ll share any further updates as needed.
Aug 26, 21:45 UTC
Investigating -
We’re seeing intermittent translation failures in both Storyline and Rise 360 when a glossary is included. This may prevent content from translating as expected. If you remove the glossary, translation should complete normally. We’re investigating the root cause and will share updates as we learn more.
Aug 26, 15:59 UTC