Resolved -
We have confirmed that this issue has been resolved.
Feb 6, 19:40 UTC
Monitoring -
You should be able to place orders now, but we are continuing to watch performance closely. Thank you for your continued patience.
Feb 6, 18:28 UTC
Investigating -
Hi again! We are seeing more issues for some customers trying to access our purchasing pages. We've put our purchasing pages in maintenance mode, and we can't process orders at this time. We're sorry that this is happening, and we'll keep you updated.
Feb 6, 17:38 UTC
Monitoring -
We've identified the issue, and you may continue to place orders. We're watching the performance carefully. Thanks for your patience!
Feb 6, 17:18 UTC
Investigating -
Hi all! Our team is investigating an issue where some customers can't access our purchasing pages. At this time, we're unable to process orders for Articulate products. We're sorry for the trouble and we'll keep you posted as we have more info!
Feb 6, 17:03 UTC