Rise 360: Export to PDF issues

Incident Report for Articulate

Resolved

We've confirmed that exporting to PDF in Rise 360 is working normally.

Posted Mar 18, 2020 - 16:36 UTC

Monitoring

We've fixed the issue that was causing errors with exporting to PDF, and Rise 360 is working normally. We'll continue to monitor performance carefully.

Posted Mar 18, 2020 - 13:58 UTC

Investigating

Hi there, Rise 360 users. Right now, you may have problems exporting Rise 360 projects to PDF. We're investigating what's going on, and we'll keep you posted. We're sorry for the trouble!

Posted Mar 18, 2020 - 13:25 UTC

This incident affected: Articulate 360 (Rise 360).