Possible errors with e-commerce purchases

Incident Report for Articulate

Resolved

This incident has been resolved.
Posted Feb 20, 2019 - 02:39 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 20, 2019 - 01:26 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 20, 2019 - 00:58 UTC

Investigating

We're experienceing some issues with our e-commerce process so you may encounter errors when trying to purchase apps on articulate.com. We're working on this, and we’ll let you know when we have any new information. We're sorry for the trouble.
Posted Feb 20, 2019 - 00:54 UTC
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