Articulate 360: Exporting XLIFF files from Rise is unavailable

Incident Report for Articulate

Resolved

We've rolled out a fix and confirmed that XLIFF exports are working normally.

Posted Nov 06, 2018 - 21:34 UTC

Identified

We've figured out what's causing this issue, and we're working on a fix. We'll keep you posted!

Posted Nov 06, 2018 - 20:54 UTC

Investigating

Hi there, Rise users. We're having an issue that's preventing users from exporting XLIFF files from Rise for translation. We're investigating the cause of the problem, and we’ll let you know when we have an update. We're so sorry for the trouble!

Posted Nov 06, 2018 - 20:26 UTC

This incident affected: Articulate 360 (Rise 360).