This incident has been resolved. Image generation when using AI Assistant is now working as expected.
Posted Jun 27, 2025 - 14:26 UTC
Update
Hi AI Assistant users! We are experiencing an issue where an error message appears when generating an image in Storyline 360 and Rise 360. This is only impacting AI Image generation when using AI Assistant. We are working closely with our team to ensure a solution is in place as soon as possible. We’re sorry for the trouble!
Posted Jun 27, 2025 - 13:50 UTC
Update
We are continuing to investigate this issue.
Posted Jun 27, 2025 - 13:38 UTC
Investigating
Hi AI Assistant users! We are experiencing an issue where an error message appears when generating an image in Storyline 360 and Rise 360. We are working closely with our team to ensure a solution is in place as soon as possible. We’re sorry for the trouble!
Posted Jun 27, 2025 - 13:36 UTC
This incident affected: Articulate 360 (AI Images).