Review 360: Email notification delays

Incident Report for Articulate

Resolved

We've confirmed that Review 360 notification emails are working normally.

Posted Apr 29, 2020 - 20:54 UTC

Monitoring

We've rolled out a fix for this issue, and Review 360 notifications are now being sent normally. We're continuing to monitor carefully.

Posted Apr 29, 2020 - 14:27 UTC

Investigating

Hi there, Articulate 360 users. Right now, you may see a delay in receiving notifications about comments on Review 360 projects. We're looking into what's causing this delay, and we'll keep you posted on our progress. We're so sorry for any trouble!

Posted Apr 29, 2020 - 13:58 UTC

This incident affected: Articulate 360 (Review 360).