We've confirmed that everything's working normally.
Posted May 07, 2019 - 19:59 UTC
Monitoring
We've fixed this issue, and we're keeping a close eye on things. We'll keep you posted.
Posted May 07, 2019 - 17:24 UTC
Identified
We’ve identified the cause of this issue, which is preventing inactive Articulate 360 trial users from receiving their email invitation to join an Articulate 360 Teams subscription. We’re working on a fix and will keep you updated. So sorry for the trouble.
Posted May 07, 2019 - 16:42 UTC
Update
We are continuing to investigate this issue.
Posted May 07, 2019 - 16:21 UTC
Update
We are continuing to investigate this issue.
Posted May 07, 2019 - 15:51 UTC
Investigating
We’ve identified an issue that may prevent folks with existing Articulate IDs from being able to join an Articulate 360 Teams trial or subscription. We’re working on a fix and will let you know as soon as we have more information.
Posted May 07, 2019 - 15:51 UTC
This incident affected: Articulate 360 (Account Management).