Email notifications are delayed

Incident Report for Articulate

Resolved

We've confirmed that email notifications are being sent normally.

Posted Dec 03, 2018 - 22:04 UTC

Monitoring

Articulate 360 and E-Learning Heroes notification emails are back up and running. We're continuing to watch this carefully. We’re so sorry for any trouble.

Posted Dec 03, 2018 - 19:31 UTC

Update

Articulate 360 notification emails (such as notifications about new comments in Articulate Review) may also be delayed. We're working on this, and we'll let you know as soon as we have more information.

Posted Dec 03, 2018 - 18:29 UTC

Identified

We're currently seeing delays with E-Learning Heroes notification emails (such as forum thread updates), and we’re working on getting this fixed. We’ll let you know as soon as we have more info. We’re so sorry for any trouble.

Posted Dec 03, 2018 - 18:15 UTC