Articulate 360: Content Library 360 images may be unavailable in search

Incident Report for Articulate

Resolved

We've resolved this issue. We're sorry for any trouble!
Posted Apr 03, 2020 - 18:05 UTC

Monitoring

We've implemented a fix for this issue. Users should no longer see unavailable images while searching Content Library 360 in Storyline 360 and Rise 360. We'll continue to monitor performance carefully.
Posted Apr 03, 2020 - 16:25 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 02, 2020 - 16:39 UTC

Investigating

We’ve identified an issue that’s causing some Content Library 360 photos and illustrations to be unavailable in Storyline 360 and Rise 360. We’re working to resolve this issue and will let you know when we have more information to share.
Posted Apr 01, 2020 - 21:47 UTC