Content Library 360: Unable to Search Illustrations and Videos

Incident Report for Articulate

Resolved

This incident has been resolved.

Posted Jan 11, 2024 - 00:49 UTC

Monitoring

Illustrations and videos are now loading. We are monitoring this.

Posted Jan 10, 2024 - 23:47 UTC

Update

We are continuing to investigate this issue.

Posted Jan 10, 2024 - 15:49 UTC

Investigating

Hi Content Library 360 users! We've noticed that searching for illustrations and videos in the Content Library window isn't populating any results. We apologize for the inconvenience! We are waiting for our provider to restore functionality. We'll keep you updated along the way!

Posted Jan 10, 2024 - 15:15 UTC

This incident affected: Articulate 360 (Content Library 360).