Possible errors with e-commerce purchases

Incident Report for Articulate

Resolved

This incident has been resolved. We're sorry for the trouble.
Posted Apr 25, 2019 - 17:27 UTC

Monitoring

We've implemented a fix for this issue. You should now be able to successfully complete your purchase. We'll continue to monitor performance carefully.
Posted Apr 25, 2019 - 16:31 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 25, 2019 - 16:02 UTC

Investigating

We're experiencing some issues with our e-commerce process so you may encounter errors when trying to purchase apps on articulate.com. We're working on this, and we’ll let you know when we have any new information. We're sorry for the trouble.
Posted Apr 25, 2019 - 15:24 UTC
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