Uploading videos in Rise Authoring is currently unavailable

Incident Report for Articulate

Resolved

Video processing is back up and running. We’re so sorry for any trouble.
Posted Feb 04, 2021 - 12:52 UTC

Monitoring

Video processing is back online. We’ll continue to monitor performance carefully. We’re so sorry for the trouble!
Posted Feb 04, 2021 - 12:04 UTC

Investigating

We’re having an issue with video processing, so you won’t be able to create new video blocks. We're investigating the cause of the problem, and we’ll let you know when we have any new information. So sorry for the trouble!
Posted Feb 04, 2021 - 11:16 UTC
This incident affected: Articulate 360 (Rise 360).
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