Possible errors with e-commerce purchases

Incident Report for Articulate

Resolved

This incident has been resolved.
Posted Apr 16, 2019 - 21:53 UTC

Monitoring

We've implemented a fix for this issue. You should now be able to successfully complete your purchase. We'll continue to monitor performance carefully.
Posted Apr 16, 2019 - 18:12 UTC

Investigating

We’re experiencing some issues with our e-commerce process that may result in an error when trying to purchase apps on articulate.com. We’re working on this, and we’ll let you know when we have any new information. We’re sorry for the trouble.
Posted Apr 16, 2019 - 17:34 UTC
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