Articulate 360: Issues with Rise 360 and Review 360

Incident Report for Articulate

Resolved

We've confirmed that Rise 360 and Review 360 are working normally.
Posted Oct 03, 2019 - 19:08 UTC

Monitoring

We've implemented a fix. Images in Rise 360 and Review 360 are working normally, and you should be able to export content from Rise 360 again. We'll continue to monitor performance carefully.
Posted Oct 03, 2019 - 18:04 UTC

Investigating

Hi there, Articulate 360 users. Right now, uploading and viewing images in Rise 360 and Review 360 is unavailable. Exporting content from Rise 360 is also unavailable. We’re looking into what went wrong. We’ll let you know as soon as we have more info. We’re so sorry for the trouble.
Posted Oct 03, 2019 - 17:22 UTC
This incident affected: Articulate 360 (Rise 360, Review 360).