Content Library 360: Videos Not Loading

Incident Report for Articulate

Resolved

This incident has been resolved! Sorry for the inconvenience.

Posted Apr 11, 2024 - 21:09 UTC

Monitoring

Content Library video thumbnails are loading normally again, and we’re monitoring the situation carefully.

Posted Apr 11, 2024 - 18:55 UTC

Investigating

Hi Content Library users! We are finding that videos aren’t displaying when searching in the Content Library. Our team is investigating the issue and will update you when videos are back up and running. Sorry for the inconvenience!

Posted Apr 11, 2024 - 17:13 UTC

This incident affected: Articulate 360 (Content Library 360).