Email functionality has resumed for Articulate 360, and we're continuing to monitor delivery while working with our email provider to address any remaining delayed notifications.
Some emails -- including team invitations, Articulate ID verification emails, and Review 360 and Rise 360 notifications -- may still be delayed. In the meantime, if a recipient hasn't received their invitation, we encourage you to resend it through Account Management.
If you're waiting on an invitation and haven't received it yet:
We're sorry for the trouble and will share another update as we continue to monitor.
Posted Oct 24, 2026 - 00:20 UTC
Update
We’ve identified an issue with a third-party provider that’s delaying many Articulate 360 emails, including team invitations, Articulate ID verification emails, and Review 360 and Rise 360 notifications. We’re continuing to work with the provider’s support team on a resolution and will share additional updates as we learn more.
Team invitations are still available within the platform. If you’re affected, please go to https://manage.articulate.com/profile and accept the pending invitation.
If you don’t have an Articulate ID, create one using the email address that received the invitation, here: https://id.articulate.com/register
Posted Oct 23, 2026 - 20:42 UTC
Update
We’ve identified an issue with a third-party provider that’s delaying many Articulate 360 emails, including team invitations, Articulate ID verification emails, and Review 360 and Rise 360 notifications. We’re continuing to work with the provider’s support team on a resolution and will share additional updates as we learn more.
Team invitations are still available within the platform. If you’re affected, please go to https://manage.articulate.com/profile and accept the pending invitation.
If you don’t have an Articulate ID, create one using the email address that received the invitation, here: https://id.articulate.com/register
Posted Oct 23, 2026 - 19:46 UTC
Identified
We’ve identified an issue with a third-party provider that’s delaying many Articulate 360 emails, including team invitations, Articulate ID verification emails, and Review 360 and Rise 360 notifications. We’re working with the provider’s support team on a resolution and will share additional updates as we learn more.
Team invitations are still available within the platform. If you’re affected, please go to https://manage.articulate.com/profile and accept the pending invitation.
If you don’t have an Articulate ID, create one using the email address that received the invitation, here: https://id.articulate.com/register
Posted Oct 23, 2026 - 18:22 UTC
Update
We’re continuing to investigate an incident involving Articulate 360 email notifications not being sent to users. We’ll share additional updates as we learn more.
The invitations are still available within the platform. If you’re affected, please go to https://manage.articulate.com/profile and accept the pending invitation.
If you don’t have an Articulate ID, create one using the email address that received the invitation, here: https://id.articulate.com/register
Posted Oct 23, 2026 - 17:10 UTC
Update
We’re continuing to investigate an incident involving Articulate 360 email notifications not being sent to users. We’ll share additional updates as we learn more.
Posted Oct 23, 2026 - 16:34 UTC
Investigating
Some Articulate 360 actions aren't sending email notifications to users. We're investigating the issue and will share more details soon.
Posted Oct 23, 2026 - 15:32 UTC
This incident affects: Articulate ID and Articulate 360 (Account Management).